BugAware

It Supports Multilingual Support so that many users can use this. Useful for small and medium size companies. It is good that we will get alerts on each action also have ticket management which maintains all ticket history and records. It is Flexible , hosted and installed and no limit on this.

It is little bit costly, costing $12 per user and it may be high for small scale companies. It is better to have some sample video on usage of the product for better understanding. when come to large scale companies it may not suggested because of it lesser features. It is good to have some more features.

Very good and user friendly. It should be great if it is available in Asian languages too. It is good we will get Alerts and have escalation facility, more over we have ticket management and unlimited hosting services available. It is flexible and can convert the required data easily to spread sheets. Easy to understand and anybody can use this.