Bridge Patient Portal FAQ

Bridge is uniquely positioned to deliver to healthcare organizations an exceptional patient engagement platform thanks to its complete rewrite of the software between versions 2 and 3. What sets Bridge apart from other competitors: Utilization of the latest technologies, such as Angular and Node.js, which allows for a single codebase for web and mobile, and the publishing of iOS and Android apps. Ability to navigate interface challenges with EHR/RCM vendors, having successfully interfaced with 15+ EHR/RCM solutions. Experience completing many complex projects. Bridge enters a project with confidence and is comfortable setting budget limits, preventing budget overrun. Focus on the ever-growing needs of medium-to-large-sized healthcare businesses. Advanced expertise in the healthcare regulatory landscape (i.e., HIPAA, ADA, CCPA). For example, Bridge has undergone a United Healthcare new vendor audit. Expertise in healthcare interface technology (i.e., HL7, FHIR, CCD, direct database). Extensive experience in providing patient portals and apps, with in-depth knowledge of the age of majority law, acceptable management of proxy accounts, conditional presentation of sensitive information, and the complexities associated with parent/guardian/caregiver access. As the healthcare industry grows in complexity, it's crucial to have a partner to optimize communication and interoperability between systems. Through high R&D spending (50% of expenses), Bridge has been able to thrive in the ever-changing, disorganized healthcare market. Meanwhile, vendors are struggling to keep up with customer needs and have significantly higher operating costs, high customer acquisition costs, and obsolete software platforms.