What was the best part about using Brandwatch?
The Brandwatch ranks as one of the most sophisticated social intelligence platform in the market and built as an effective analytics tool in 2008 offering users a flexible, powerful suite of features. Brands now have the ability to listen as well as analyze online conversation in an attempt to extract meaningful insights and be able to understand more about the ROI on their marketing campaign.
What would you change about your experience with Brandwatch?
This software comes with a free trial version with premium consulting/ integration services available and an optional entry level set up fee. Its Pro Edition is at the cost of $800 with 10k plus mentions while the Enterprise Edition costs around $30000 plus and comes with unlimited mentions or queries. The Brandwatch support options include phone, email, webinar, live online and social media. It is deployed as a SaaS and offers no mobile app platform for users n the go.
Overall Feedback
The Brandwatch was designed as an enterprise social intelligence platform to assist business organizations in taking advantage of social data. This software is such a robust one as it comes with features such as bulk processing & auto- categorization and tagging, proprietary listening tech providing quality data coverage, automated, intelligent & custom alerting functions, advanced, customizable charting& analysis functionality, owned Twitter &Facebook channel tools, sophisticated demographics & theme analysis, flexible dashboards with over 25 different components, etc. The Brandwatch allows integration with Spredfast Conversations, Hootsuite Enterprise, Clarabridge and Percolate.