Black Web Spider - Web Design Agency FAQs

Yes you'll be able to update the website in full yourself, we also provide free ongoing support if you require any tutorials on how to make edits on the website (more)

Having a secured website is essential, it helps giving your potential customers a peace of mind when they're filling forms, if you're an eCommerce website then we believe having a SSL certificate is one of the main things to have within the website, it also helps your website rank better on in Google and therefore suggest that you consider a SSL certificate for your website. (more)

In order for us to design a concept for your website and / or logo we ask you to complete the following questions. Please note that we offer unlimited revisions of the design until you are 100% happy to sign it off.

1) What does your company do, and what is the purpose of your website?
2) What pages would you like on the website? (e.g. Home, About, Services, Contact).
3) List any websites you like. Perhaps from a color, style or layout point of view. Please note that the website does not have to be the same type of business, we are just trying to understand the style that you require.
4) What is the target audience of your company / website?
5) Please tell us if you have an existing logo and color scheme. If not, is there a colour scheme or logo idea that you would like to suggest?
6) Do you have any companies in the same field that you are competing against? If you know of any, please provide the name or website address of them.
7) If you have anything else that you feel has not been covered by this questionnaire please list your comments here. (more)

We understand sometimes getting a design completed, takes time therefore we provide unlimited revisions. (more)

Every website project is different, we'll provide the first initial website design draft within 7 - 10 working days. (more)

You will be able to update the content on your website using our content management system. However if you need something more involved or don’t have time then we will make any updates required for a charge. We will agree every support task with you upfront, so that you understand exactly what is involved, and where possible suggest alternative solutions, which maybe simpler and therefore more cost effective for you. (more)

All websites we work on are developed with WordPress, there are no additional monthly fees. This allows us to work efficiently and support all our clients well as our team are also experienced in WordPress. (more)