Benefitsolver FAQs

Businessolver's core service is online enrollment and eligibility which includes, but is not limited to, employee self-service (new hire, annual enrollment, life events, etc.); administrator access; reporting tools; employee data management tools; and file feeds to carriers, TPAs, and payroll/HRIS systems.

We also offer a full suite of benefits administration services including: billing and financial reporting, Service Center, COBRA administration, fulfillment, status verification (including dependent verification, life event verification, and EOI processing), retiree and leave of absence direct billing, spending account administration, condolence administration, QMCSO qualification and administration, and a toolset to support the major components of ACA (hours tracking and eligibility, 1094/1095 storage, transmittal and fulfillment, and exchange notice distribution).
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We believe our platform is one of a kind. Benefitsolver is a single-source SaaS technology built internally with a client-centric service model; it’s independent and carrier agnostic; the platform is highly configurable to meet specific client needs and requirements; and our ability to seamlessly integrate with over 500 vendors means our security is rock solid. (more)

Benefitsolver is built with an open network architecture design to promote integration - a core part of our business. To date, we have not found a system we cannot integrate with. Benefitsolver has been integrated with over 500 other platforms. (more)

Benefitsolver's MyChoice Mobile App —available on iOS and Android—provides employees access to their important benefit information in one convenient location when and where they need it most. The mobile application enables employees to view their current and future elected coverages, upload documentation when required (such as for dependent verification), store their insurance cards for easy access, contact a representative for questions regarding their benefits, send and receive benefit-related messages, view beneficiaries, and more. (more)

If an employee needs help selecting their benefits plans, Benefitsolver’s MyChoice Recommendation Engine walks the employee through a visually engaging series of questions to aid in selecting the best plans for their needs, based on factors including risk tolerance, wellbeing of employees and dependents, past utilization, financial risk tolerance, and more.

The ultimate goal of this tool is to connect employees to better benefit decisions and provide intuitive, intelligent, and engaging technology that eliminates choice paralysis, neutralizes insurance jargon, and provides each employee with holistic guidance. The MyChoice Recommendation Engine helps bring health, wellness and financial benefits all into one personalized package for your employees.
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