Bankcard Associates

Nothing in particular. Didn't really have much contact with them until they screwed me over.

We merged all of our processing accounts to a new processor and I asked about cancelling our bankcard account. They told me how to close it but didn't mention to me that there was a termination fee (I wasn't aware of the contract a previous manager had signed) and got hit with nearly $900 for closing our account 9 months too early. It would have only cost me $3 a month to just keep it open and unused for the remainder of the contract, but of course they couldn't be bothered to warn me of that before I closed it, and wouldn't simply reopen it. I think it's an awful company and am at least glad not to be partnering with them anymore.

Horrible Company. Do I have to give them one star? We merged all of our processing accounts to a new processor and I asked about cancelling our bankcard account. They told me how to close it but didn't mention to me that there was a termination fee (I wasn't aware of the contract a previous manager had signed) and got hit with nearly $900 for closing our account 9 months too early. It would have only cost me $3 a month to just keep it open and unused for the remainder of the contract, but of course they couldn't be bothered to warn me of that before I closed it, and wouldn't simply reopen it. I think it's an awful company and am at least glad not to be partnering with them anymore.