AuthorIT

I like Author-it’s flexibility. It gives you so many options in reusing content: embedded variables, text, and variants and the basic technique of using similar topics on the multiple books. I also love the support staff. They are wonderfully responsive, prompt, thorough and friendly. Support usually is done through email.

Reading Word documents in Author-it could be a very hard process. Graphics needs to be inputted individually in order to get the right format and size. It is not very good for complex tables and graphics although for docs with simple tables and graphics, it is quite good. Forget about importing spreadsheets though.

Overall, the workflow for writers is very excellent. We have been able to handle large set of documents with bothe PDF components and HTML Help with just a small staff using it. Now, it also works through mobile as well which makes it very convenient. The company too is very responsive and handles issues immediately.