ARP Networks

I was looking for FreeBSD hosting at reasonable rates, and ARP Networks provided what I needed admirably. Their expertise in FreeBSD is strong.

I can't think of any true negatives. As they are very cost competitive, they don't provide a lot of service at the low price points, as you'd expect. Fortunately, I haven't needed them to be.

They provide a wide variety of services very well at a strong price point. I recommend them.

It's not common to find a hosting company with understanding of OpenBSD. However, with ARP Networks not only do they simply provide this os tested and preinstalled as you'd expect but during my four years as a customer they have also proved to know details on the system's workings which have made our work easier.

I have yet to discover something to be unhappy about. We've only utilized a single VPS this far, so heavy loads and alot of servers I can't judge.

ARP Networks stand out as being very attentive to their customers and provide simple yet well-functioning control panel features for their VPS hosting. Under these conditions we are happy to stay as customer with ARP.

Have used ARP networks since 2012. They don't have as many feature as other providers like Digital Ocean or Vulture, but more than make up for it with great service and reliability.

It would really be great if they got additional services like Block Storage, firewall and load balancer

Plan to continue using them and really look forward to them continued to improve their offerings. For example their ARP thunder dedicated VMs, https://arpnetworks.com/dedicated, was definitely a move in the right direction vs their previous offerings

Their infrastructure is very stable and they provide excellent flexibility. I was able to re-install FreeBSD to boot off of ZFS without difficulty (many VPS providers make that impossible).

A better web UI for VPS management. In particular it should be easier to change passwords for out-of-band management.

I have been very happy with the flexibility and stability of VPSs on ARP networks. In the 3 years I've been using ARP Networks, there was only one occasion where my VPSs were rebooted by someone other than myself and that was to patch a critical hypervisor vulnerability (CVE-2014-7188) that effected most VPS providers. ARP Networks provided advanced notice for that maintenance. I've had very few interactions with ARP Networks support, but the few times I have contacted them, it was a positive experience. The IP ranges that they provide are fairly clean (haven't been abused). I imagine that they don't put up with bad customers (spammers, etc.). They provide an easy self-service web UI for configuring reverse DNS (PTR records) for both IPv4 and IPv6. Performance of the VPSs has ranged from reasonable to excellent, depending on the cluster the VPS is on. Network performance has been very good.

The staff is very knowledgeable, accomodates my needs, and most importantly I have encountered minimal disruptions to my VMs. I recommend ARP regularly to other people.

Turnaround time on support requests might take a day or longer if the team is very busy. I have not filed a support request in over a year (as of writing) so I do not know if this is still an issue.

Overall, ARPNetworks work hard to keep the VPS' running, and I encounter minimal disruptions to my VM. I have avoided switching to cheaper options because of the minimal disruptions to my VM that ARP Networks provides me. I regularly recommend ARP to other people.

ARPNetworks has zero downtime, great bandwidth, and is amongst the few providers supporting OpenBSD. Their support staff has been very helpful (and fast!).

Nothing that I can recall, I've had no issues with them. During almost six years a client, I've only had a single downtime, and they were very transparent as to what had happened.

Great service. I strongly recommend them. Especially if you're looking for a virtualized OpenBSD server.

It's hard to pick a single part...I have yet to work with another provider with the technical competence of ARP Networks or find one with the same level of customer service. It's always so pleasant to communicate with them that it's almost a shame that their service is so rock-solid reliable that I rarely get to; only for minor questions like getting reverse IPv6 DNS set up, address changes, etc.

There really isn't. Well, okay - the worst part about dealing with ARP Networks is that none of your other vendors come close to their service and quality. You wonder why other companies can't be as good as they are.

I've been a very happy customer since 2010 (6+ years in 2016), which is an eternity in this business. I switched from another VPS provider and never looked back.

Flexibility in supporting whatever you want to run - non-Linux? no problem. IPv6? We give you your own subnet by default. Everything Just Works(tm).

ARP Networks is a hosting service geared towards people who are comfortable administering their own systems - as a professional sysadmin, I love this. If you need more hand-holding, or want something that's more API-driven, you should check with support and see what they can offer you.

A+, would continue to use again over and over. Great as an out-of-band resource to support deployments in one of the big cloud providers like AWS, Azure or GCP.

The best part of working with ARP is the support. They are helpful and supportive.

Nothing now that they have automated VMs. Huzzah!

This is actually my return to using them. I had tried some other services and came back.

Performance, Reliability and Responsiveness to Support issues, not to mention the ingenuity developing new technologies and services.

The only thing I can think of that I would want changed is nothing, less is more as it were.

We have been using Rackspace, AWS, Digital Ocean and many others. We have a good baseline of experience to make a knowledgeable review. ARP's level of service in all areas exceeds all expectations. We are migrating 80-90% of our services to ARP.