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AMS REALTIME Projects FAQs
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Updated October 10, 2016
Is AMS REALTIME Projects offered with a money-back guarantee?
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AMS REALTIME Projects | October 10, 2016
AMS policy is that the software media can be uninstalled and returned within 30 days for a refund if you are not satisfied. (more)
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Updated September 12, 2017
If we sign up, is there some form of training or onloading available to our company?
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September 12, 2017
AMS offers generic open enrollment training classes in held in Redlands, CA, onsite training using your training room facility, consulting and implementation services, and more. Look at amsrealtime.com under training and consulting services for more information. (more)
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Updated February 2, 2017
Do you take feedback for AMS REALTIME Projects for new features and improvements?
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February 2, 2017
Yes. AMS REALTIME Enterprise is the current software product, and AMS will always consider customer enhancement requests. (more)
AMS REALTIME Projects | October 10, 2016
Customer feedback is always considered for AMS REALTIME software. Customer needs have been the root cause of most of the software enhancements that we've designed over the years. (more)
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Updated February 2, 2017
Our company serves multiple countries; are there any bilingual options for support or documentation?
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February 2, 2017
AMS REALTIME Enterprise software has field name caption capability, so that field headings can be translated to an alternate native language for specific users. (more)
February 2, 2017
If there is a local distributor, we can provide them with a translation kit. Documentation is only available in English, but it could also be translated by the local distributor. Local distributors provide technical support, with level 2 support provided by AMS. (more)