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aligned elements FAQs
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Updated December 11, 2017 Will this software work with my iPhone?
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Anders Emmerich, CEO at Aligned AG | December 11, 2017
Yes, we provide a web-client which can also be used from any mobile phone (more)
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Updated October 3, 2017 If I have any issues with aligned elements, how quickly can I get someone on the phone to assist us?
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241 Views
Anders Emmerich, CEO at Aligned AG | October 3, 2017
Yes, customers in the support program have access to our support team during office hours (more)
Anders Emmerich, CEO at Aligned AG | July 13, 2017
We are available on the phone or via mail during office hours. (more)
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Updated October 3, 2017 Do you offer any form of customization in the software?
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162 Views
Anders Emmerich, CEO at Aligned AG | October 3, 2017
Yes, the software is configured to match your Quality Management System. The same goes for any Risk Management activities and the look on your reports (more)
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Updated July 13, 2017 We are looking for a product data management software like yours, we want to make sure we are going to be well taken care of, how many clients do you folks have?
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262 Views
Anders Emmerich, CEO at Aligned AG | July 13, 2017
We currently have more than 50 clients spread over the world, please check our customer list for a selection: http://www.aligned.ch/aligned-elements-customers (more)
April 25, 2016
Dear Madam/Sir,
We have around 30 clients around the world and taking care of them is our number one priority. (more)
We have around 30 clients around the world and taking care of them is our number one priority. (more)
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Updated December 11, 2017 Do you have a newsletter I can sign up for to get information on new features?
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154 Views
Anders Emmerich, CEO at Aligned AG | December 11, 2017
Yes, please sign-up at https://www.aligned.ch/blog (more)
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Updated October 3, 2017 If we sign up, is there some form of training or onloading available to our company?
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227 Views
Anders Emmerich, CEO at Aligned AG | October 3, 2017
Yes, we provide both a basic user training as well as an advanced training for experienced users/administrators (more)
Anders Emmerich, CEO at Aligned AG | July 13, 2017
We provide a 1 day user training either on-sight at your location or live online. In the online scenario we prefer to split it over 3-4 sessions. (more)
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Updated October 3, 2017 Do we get future versions of the software, or do upgrades cost extra?
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290 Views
Anders Emmerich, CEO at Aligned AG | October 3, 2017
You will receive future versions as long as you participate in the support program (more)
Anders Emmerich, CEO at Aligned AG | July 13, 2017
As long as you stay in the support program, upgrades are included (i.e. as a minimum the 1st year) (more)
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