Active Collab FAQ

No matter what plan you choose, you get a free support via chat, email or phone. If you're using our cloud platform, you can ask anything, report bugs, and suggest features. If you're self-hosting, you get support for 1 year free of charge. After 1 year, you can choose to pay license renewal and continue to get support plus access to the latest releases. Note regarding self-hosted edition: if you want us to install Active Collab instead of you, there's a fee because it's a time-consuming process. If you choose to install it yourself, we offer free support via email if you get stuck anywhere. You can learn more about the pricing here: https://www.activecollab.com/pricing.html