800.com

800.com is telephony and call-tracking software designed to help businesses of all sizes search and activate toll-free and vanity numbers in compliance with FCC regulations. It enables employees to view the names and phone numbers of callers and identify forwarded calls using an integrated caller ID feature.

It offers a host of features including analytics, sequential or simultaneous call forwarding, voicemail transcriptions, automated alerts, call screening, data archiving, and more. 800.com allows users to receive notifications for voice messages via email or SMS and configure settings to attach voice messages to an email. The platform also offers a call forwarding functionality, which enables employees to automatically redirect incoming calls to a designated phone number.

Administrators can use the application to reject and block incoming calls from spammers, generate custom reports, and organize voicemails on a unified platform. It also helps organizations record calls for information retrieval and training purposes and store them in a centralized repository.