360 CTI

360 CTI (by 360 Degree Cloud) is a Salesforce-native Computer Telephony Integration (CTI) solution designed to transform how businesses manage customer interactions. Built to seamlessly connect telephony systems with Salesforce, 360 CTI helps sales and support teams work smarter, respond faster, and deliver personalized customer experiences at scale.

With features like click-to-dial, automatic call logging, screen pop-ups, call recording, and advanced reporting dashboards, 360 CTI eliminates manual processes and ensures every customer interaction is captured in real time. Agents save time on routine tasks, while managers gain valuable insights to optimize team performance and drive better outcomes.

Whether you’re a small business looking to streamline communication or a large enterprise managing high call volumes, 360 CTI provides the flexibility and scalability to support your growth. By integrating directly with Salesforce, it ensures data accuracy, simplifies workflows, and enables a true 360-degree view of the customer journey.

As part of the 360 Degree Cloud product ecosystem, 360 CTI combines technical innovation with industry expertise, making it a trusted choice for organizations worldwide that want to enhance productivity, improve customer engagement, and future-proof their CRM strategy.