Wrike

Wrike is a very adaptable tool. They have calculatedly designed it that way so it can be adapted to meet varying customer needs. This poses a challenge for new users. If you are rolling this out to a large number of people I would highly recommend establishing a best practices or standard use guidelines. Inconsistent use causes confusion which slows implementation and adoption. So the more clearly you can define expectations for use the easier your implementation will be. Wrike is continually growing and evolving product. It's nice to see the consistent updates that are adding new features while still taking care of the details and maintaining the base product. The outlook add-in is definitely a great plus for us as we are pretty outlook focused here. The ability to filter and sort your tasks inside the dashboards online is also a plus as you don't have to spend much time trying to find the tasks that need the most attention. The mobile app is a great addition and makes using Wrike on the go an easy experience.

Tasks that require multiple people to complete can be difficult to manage in Wrike. Either a separate task must be created for each individual or you must wait to mark the task complete until everyone has completed it. The new sub-task feature has helped with this issue to some extent but it is still an issue. My other dislike is the inability to track high level timeline changes. You can track tasks individually through the activity stream but it is a very manual process. It would be nice to see timeline (possibly Gantt view) changes over time.

The ease of use. Wrike makes it easy to navigate around the different parts of Wrike. Going from Dashboard to Timeline view to Workload view is simple. I like the file directory structure which I'm used to since I'm a PC user. The interface is very intuitive and not cumbersome like a lot of other clunky PM tools out there. And it's definitely a plus that it is visually appealing and looks great for a PM. Creating new projects and tasks are simple since we utilize templates (projects with common tasks that have been laid out, including dependencies that are set to deferred). Making adjustment and changes to the projects are also really easy. Communicating via Wrike is also a huge benefit as it helps us to track our internal comments and statuses and keep in a central place. We utilize the Outlook plugin which is nice to see as someone comments or updates a task that I get an immediate notification.