WOW Customer Support

It is especially handy regarding the contact management. It is not to complicate to use and offers useful features. One of which is the integration and capturing of relevant social media feeds. In addition the CRM tool helps you save a lot of time in data entry.

An even more advanced sorting and filtering system for the contacts would be a huge boost. Lastly, I would like to see more standard word templates available to use when following up routine emails.

Wow Customer Support is more or less what you expect to see from a CRM paltform. Not super impressive but gets the job done efficiently especially for smaller businesses. If you use its full potential you might actually gain a lot more than you first expect. It is a bit more expensive than the competition but it gives potential customers the chance of a free trial.