Virtual Office by 8x8

This software is a web- based business VoIP solution with enterprise grade phone service, virtual meetings, mobile applications, virtual contact centers. Interestingly, this software effectively manages both distributed and mobile employees, while it comes with mobile support, video conferencing, softphone, SIP trunking & internet fax and so on.

The good thing about Virtual office is that it was made to minimize duplicate entries into disparate systems due to its integration with other platforms. Some of its on-board features include add to call, call in progress, instant messaging, virtual office desktop, incoming cll, video call and much more. It supports the Mac OS, Web browser (OS agnostic) and the Windows 8 operating systems.

The Virtual Office is capable of addressing the communication needs using features such as integrated ACD, CTI, call recording, conference calling and automatic attendant among many. It suits both small and mid- sized business enterprises. On the other hand, this software is fully compliant with HIPAA, PCI, FISMA etc. while it allows integration with well- known systems like Outlook, NetSuite, SalesForce, Sugar CRM, Zendesk and ACT by Sage, to mention just a few.