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Home Reviews on Tenfold Great for starting with telemarketing, but needs some improvement
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Tenfold

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COMMUNITY FEEDBACK SCORE

  • 4.73
  • 11 Reviews

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  • 9.0
    Application Development Softwa..
    80 / 431

ABOUT Tenfold

Tenfold is a sales performance application that greatly enhances your sales, marketing, and CRM capabilities. This solution is designed to integrate seamlessly with the most popular CRMs and phone systems, including Salesforce, Freshdesk, HubSpot, Asterisk, and Mitel to name a few. Tenfold digs deep into all your business history and aggregates all data, including sales, service, and marketing, into a Universal Data Layer (UDL) that users can access in real time. All contact points and interactions with your customers are captured, such as business call, email, text, and chat and you don’t have to put in the manual labor.

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Epp Krusenvald

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Level1Contributor
  • CrowdReviews.com member since Mar 2016
  • Estonia

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1239Reviews
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Epp Krusenvald

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Great for starting with telemarketing, but needs some improvement

Reviewed on April 14, 2022

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This reviewer was offered an incentive for completing this review.

Down

What was the best part about using Tenfold?

Callinize has multiple great features that you can see benefit from – call analytics, follow-up functionality, handling multiple matches, call-popup and so on. When we were just starting up with telemarketing, we found Callinize to be wonderfully easy so absolutely any member of our team got around with it easily and quickly – this is definitely something to consider because I wouldn’t like to spend majority of the day teaching sales department to use their software!

What would you change about your experience with Tenfold?

Callinize’s features are no doubt awesome and it’s a full-pack for telemarketing but we found a lot of glitches during the time we used it. Also, it started to lag easily, not to even mention at some points it just crashed! It wasn’t the most reliable solution but that’s exactly what I’d like to see from a call support system.

Overall Feedback

As Callinize is very easy to get started with, I see great benefit from it for any starting business. However, thanks to its crashing and some glitches I don’t find it to be the most reliable. It might not be the case for all but as it can happen for others too, just a heads up on this. They have a free trial so give it a go!

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