SmartFile

Unauthorized download of files has always been one of the greatest worries in any company or enterprise. Especial attention and specific measures need to be taken in order to avoid this kind of events. Smartfile offers a very easy to use and customizable solution for file sharing among your employees, customers, client and more. It has a web interface and also more traditional FTP connection methods. Being customizable is one of its best features, thanks to this any user, whether it is a client or not, can share files easily and the system will keep a solid track of all the movements of files. The sharing of certain files and folders can be managed or limited according to the best interest of the company.

The worst part about using SmartFile is, definitelly, the costumer support. They provide phone support between the hours of 8 a.m. and 8 p.m, but sometimes it is difficult to have an answer from this service. This software is a great tool but it needs to get its customer service updated and completely available.

It also offers a smooth integration with Microsoft Outlook, which is very useful since this tool is number one in every serious office in the business. Files can be preview and there is strict version control when a file is being edited. Help through the IT team is not so good though, it is difficult to reach at times.