Seller Spike FAQ

Seller Spike is built for sellers and we realize that confidentiality is critical. We have been developing software for Amazon sellers for more than 6 years and understand just how important the privacy of your data is. We take the privacy of your business data extremely seriously. Seller Spike is built in an SSL secured environment. Sensitive data is encrypted using AES 256-bit encryption, the same level of encryption banks and governments use, and we strictly abide by the United States Privacy Act of 1974 as well as the European General Data Protection Regulation (“the Regulation” or “GDPR”). The entire integration process between Seller Spike and Amazon happens automatically through a secure integration with Amazon’s API. Seller Spike does not manually access your data. We do not allow employees, contractors or other persons working on behalf of the company to access your business-related data unless you specifically request us to for the explicit purpose of resolving a technical or data issue. In this event, we require your express prior written consent before access is granted and limit access to only what is absolutely necessary in order to resolve the issue. Your personal data is never bought, sold or traded, and your business-related information is never used for our own interest nor that of third parties.