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Salesforce Sales Cloud

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COMMUNITY FEEDBACK SCORE

  • 4.41
  • 32 Reviews

RANKINGS & RATINGS

RANK
  • 62.5
    CRM Software
    2 / 729
  • 56.8
    Sales Force Automation Softwar..
    5 / 730

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Kanhaiya Jha

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Level1Contributor
  • CrowdReviews.com member since Feb 2016
  • Nigeria

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  • Excellent (2)
  • Very Good (5)
  • Average (3)
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10Reviews
13Helpful votes
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Kanhaiya Jha

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  • Level 1 Contributor
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Best CRM but price is bit higher

Reviewed on February 7, 2023

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This reviewer was offered an incentive for completing this review.

Down

What was the best part about using Salesforce Sales Cloud?

Salesforce is the best option for growing small business because of its full featured functionality and user friendly features.Salesforce customization feature allow the businesses to customize the CRM as requirements.Salesforce different type and design of reports attract the uses,its Contact Management, Lead Generation, Opportunity Management , Forecasting, Reports, Collaboration, Automated Workflow, Mobile Access features differentiate Salesforce from another CRMs. Because of price, I will give just three star.

What would you change about your experience with Salesforce Sales Cloud?

Salesforce biggest strength is its weakness for small businesses. Because it’s such a nice robust CRM, it’s excellent for growing small businesses but it can be overwhelming for businesses that don’t need such a comprehensive CRM. the another problem can be a huge customization of CRM .If you lack the skill to implement and customization of Salesforce, you have to expense additional cost and time for implementation and customization. Pricing can be a problem for some businesses, there is additional cost for using Salesforce beyond its core functionality.

Overall Feedback

Salesforce is one of the best option for your growing business. Their are huge option to customize the Salesforce as your business need but you have to invest lots of time and money. Before making decision analyze your business requirement, time and budget to select the Salesforce. Their are many CRMs available in market, Salesforce can be one best option for your business.

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