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Social Studio: A Businessman's Gadget

Reviewed on February 18, 2024

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This reviewer was offered an incentive for completing this review.

Down

What was the best part about using Salesforce Marketing Cloud?

Social Studio made it visualising the post while drafting the content along with it provided an option to attach images along with the website links. Their calendar view and spell check tool are great to use. It requires a less maintenance on scheduling the posts and managing them through its user friendly features.

What would you change about your experience with Salesforce Marketing Cloud?

The worst parts to mention are editing and scheduling options since if there's any mistake or errors in the post it can't be edited after the post is live. It can be edited only through manually process. And it takes more than hours, days, weeks in posting the shared contents. Their pricing won't be affordable to startups.

Overall Feedback

Social Studio dashboard gives a uniqueness and a much easier options to access its tools. Its provides an option to schedule the posts for several days. With its regular updates the features and tools are getting better with each update. Their customer support offers better service and following their training materials helps new user in using the software.

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