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QuickBooks

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COMMUNITY FEEDBACK SCORE

  • 4.33
  • 30 Reviews

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  • 62.4
    Accounting Software
    1 / 516
  • 57.3
    Expense Management Software
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  • 56.3
    Small Business Accounting Soft..
    4 / 65
  • 18.4
    Time and Expense Software
    25 / 202

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Robert Bullock

Kenmore Financial Pty Ltd, Client

Level1Contributor
  • CrowdReviews.com member since Apr 2016
  • Brisbane, Australia

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Robert Bullock

Kenmore Financial Pty Ltd, Client
  • Level 1 Contributor
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really irratated

Reviewed on April 21, 2022

Valid Validated Review   |  
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Organic - Unincentivized.

Down

What was the best part about using QuickBooks?

works most of the time. Currently I have down loaded the back statements and it has lost a transaction. I now need to contact an expert to find the missing transaction. How it can have the correct bank balance but miss at $10,000 transaction is beyond me. Since the only Australian support is an American ph number I am at a loss.

What would you change about your experience with QuickBooks?

twice a week I have to reconfirm my ID to get into my account. Really irritating. going to change at end of financial year. Support is NIL. I am not ringing america from Australia!!!! The rules also seem to work most of the time, but occasionally go wrong. The only fix is to manually fix the transaction. Plus to attach an invoice to a transaction is horribly tedious and slow. Try it and see.

Overall Feedback

Until they give you support in Australia just avoid them! And this stupid idea that you need to confirm your identity every few days slows me down and is pointless. Plus the only reason I use the software is for the ATO. But the ATO wants different information, so I have to pull the reports apart to get the information I need.

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