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Compare Qualtrics To Other Customer Service Software

 

Qualtrics

star star star star star   4/5
Visit Profile
  • Website
  • Review Score
    27.4
  • Sentiment Score
    20.0
  • Engagement Score
    1.2
  • Verified Score
    4.4
  • Profile Score
    0.0
  • Overall Score
    53.0
  • Verified
    Unverified
  • Ideal For
    Mid-Sized
    Business
  • Deployments
    Cloud | Desktop
  • Price
    Medium
  • Free Trial
  • Core Category
    Customer Service Software
  • Secondary Categories
    Survey Software
  • Positive Review
    Most helpful positive review

    2 people found the following review helpful

         

    Reliable but pricey survey sof..

    By Ryan Arnfinson December 19, 2022
    From a business standpoint you can only respect a company that has been around long enough to become an authority .. more
  • Negative Review
    Most helpful critical review

    1 person found the following review helpful

         

    Post Update HORRIBLE!

    By Anonymous July 29, 2022
    They ruined a fantastic product with an unnecessary platform upgrade that was seemingly made for update's sake... more
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Gainsight

star star star star star   5/5
Visit Profile
  • Website
  • Review Score
    31.1
  • Sentiment Score
    15.3
  • Engagement Score
    4.0
  • Verified Score
    4.4
  • Profile Score
    0.0
  • Overall Score
    54.9
  • Verified
    Unverified
  • Ideal For
    Small and Mid-Sized
    Business
  • Deployments
    Cloud
  • Price
    Low
  • Free Trial
  • Core Category
    Customer Service Software
  • Secondary Categories
    Customer Satisfaction Software
  • Positive Review
    Most helpful positive review

    2 people found the following review helpful

         

    Nice Tool Ever

    By Ayesha Naseer February 28, 2023
    Gainsight is reliable and easy to use with extra features of customer satisfaction. It likely produces the best results of .. more
  • Negative Review
    Most helpful critical review

    Currently, no negative reviews have been voted as helpful on Gainsight

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List of Best Customer Service Software Based On Reviews & Sentiment

You are looking for alternatives to Qualtrics, however, why not access the rankings of the best Customer Service Software based on strictly user reviews and sentiment. Our rankings are completely independent, transparent, and community driven. These Customer Service Software had to earn their way up and didn't just pay their way up.
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