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Home Reviews on PIMS Dialer HIGHLY RECOMMENDED
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PIMS Dialer

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.50
  • 2 Reviews

RANKINGS & RATINGS

RANK
  • 40.6
    Call Center Software
    14 / 304
  • 2.9
    Predictive Dialer Software
    24 / 72

ABOUT PIMS Dialer

Increase connections using an adaptive algorithm designed to only deliver live calls to your agents. Answer machines, disconnected number, operator intercepts are handled by the dialer without impacting an agents productivity.

Send important alerts, updates & notifications to clients, customers and employees. Automate your mass communication needs fast and effectively.

Our cloud-based dialers are hosted in a state-of-the-art data center in Atlanta, GA, with a redundant location in North Carolina. Both facilities operate around the clock 365 days of the year to ensure a 99.9% uptime.

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About the Reviewer

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Fejoku Bliss Patrick N.

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Level1Contributor
  • CrowdReviews.com member since Mar 2016
  • Nigeria

Review Distribution (534)

  • Excellent (259)
  • Very Good (274)
  • Average (1)
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534Reviews
391Helpful votes
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Fejoku N.

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  • Level 1 Contributor
  • Point 534 reviews
  • Thumb 391 helpful votes
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HIGHLY RECOMMENDED

Reviewed on April 29, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using PIMS Dialer?

This is a cloud based application that comes very flexible and is also very secure and scalable to deliver reliable and accurate uptime to users. The PIMS gives users the ability to easily customize the dialing structure to their very own unique taste and is well suited for organizations of all sizes. It has some wonderful in- built checklist features so powerful enough to enable users streamline workflow for any kind of business

What would you change about your experience with PIMS Dialer?

It has a time zone restriction which I think shield some interested users for engaging the product. The PIMS supports only three operating systems and this is likely to limit users who make use of other platforms and its customer service can be more responsive to the needs of users having issues with usability.

Overall Feedback

It is a very impressive tool to work with as it has an auto –populate feature to help collate and accurately gather information in one place. The PIMS also has schedules for automated call back options for some specialized personnel trained to do so. It is suited for service based call centers, collection agencies, and if you are considering scalability as your business grows, the PIMS gives you that cutting- edge advantage. It is budget friendly.

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