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PhoneBurner

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 3.91
  • 11 Reviews

RANKINGS & RATINGS

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ABOUT PhoneBurner

PhoneBurner is a Power Dialer and Sales Acceleration Platform for sales teams and individuals.
Our cloud-based platform increases outbound dialing potential and productivity by over 400%. Reach more contacts per hour. Increase live answer rates. Eliminate repetitive tasks. Improve follow-up. Increase conversion opportunities.
- Power dial up to 80 contacts per hour
- Instantly leave voicemails without listening to their message
- Instantly send email based on call outcome
- Customize disposition sets to streamline workflow
- Track email and attachment opens, link clicks, video views and more
- Increase live answers with Local ID
- Record calls to improve team performance
- Transfer calls to any number
- Get robust real-time and historical reporting
- Intelligently and automatically distribute leads
- Powerful CRM included. Salesforce Integration and Custom API
Teams save up to 50% per seat.
PhoneBurner is both easy to use out-of-the-box, as well as highly customizable to fit any sales process or workflow. Dramatically increase sales call efficiency and live conversations, eliminate drudgery, and put the smiling back into dialing. Join thousands of sales pros and teams using PhoneBurner.
Try PhoneBurner FREE without a credit card.

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About the Reviewer

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Jagriti Kalia

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Level1Contributor
  • CrowdReviews.com member since Mar 2016
  • Chandigarh Area, India

Review Distribution (662)

  • Excellent (7)
  • Very Good (654)
  • Average (0)
  • Poor (1)
  • Terrible (0)
662Reviews
133Helpful votes
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Jagriti Kalia

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  • Level 1 Contributor
  • Point 662 reviews
  • Thumb 133 helpful votes
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PHONEBURNER - Review

Reviewed on April 20, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using PhoneBurner?

PhoneBurner is a Sales Acceleration and power dialer tool for the sales teams or organizations. This software is a cloud-based tool that allows the user to increase the dialing potential of the organization by almost 400%. It helps the user to connect to a number of customers per hour and increase the rate of the live answers. The software increases conversation with elimination the repetitive tasks and has an easier structure of intense work process development, customization, and control dialing. It has many advanced features that allow the user’s organization to work efficiently.

What would you change about your experience with PhoneBurner?

PhoneBurner has some minor bugs that company will fix in the upcoming upgrade but it does not contain any major bug. The trial calls provided by the company had low audio quality. The other downside of the software is that the ‘Multi-factor authentication’ feature is not available. I found difficulty in the operation of the software but the Customer support team helped on the issue. The customer support team is very responsive and provides solutions quickly to the users. The cost of this cloud deployed software is bit high as compared to other call center software.

Overall Feedback

PhoneBurner is the best power dialer and sales acceleration platform that is available in the market. The sales acceleration tool enables the call centers teams to increase the productivity, improve workflow and increases sales. This software helps the user to access the service from anywhere through the browser and make calls from any phone. The software contains the important features such as Local ID and calls recordings. The company provides the free trial version of this software. Overall, I recommend this software to all the organizations that are in need of call center software.

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