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Parature from Microsoft

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  • 4.00
  • 6 Reviews

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ABOUT Parature from Microsoft

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Reviewed on February 20, 2024

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What was the best part about using Parature from Microsoft?

Parature is a cloud based customer engagement solutions that offer world class self-service capabilities to further enhance and strengthens Microsoft dynamics that could deliver great customer service. This is something that enhanced and strengthens the customer relation that we have with our customers. The great thing about Parature is since it is cloud based, anyone could access it anywhere and anytime of the day.

What would you change about your experience with Parature from Microsoft?

There is actually none to not like, the software provided our company great help. Just to make a suggestion though is for the software to keep all necessary information on closed tickets. It would really be appreciated if attachments are kept even tickets are closed so at least backtracking of tickets would be easier

Overall Feedback

Parature is overall recommended. The price is really affordable with how the software operates. Parature is a total satisfaction in terms of the rate and the overall performance of the software. This is a great help to lessen our work and be ahead of the overall market in the industry

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