Optimy FAQ

Thanks for your question! With Optimy you can benefit from exceptional customer service - this means that you will be assisted by your personal customer experience specialist who will help you with the set-up of your solution and guide you through it. He/ She will get in touch with you once a month to check if everything is fine and help you out with any problem or question you should have as quickly as possible. At the moment we have more than 150 customers worldwide with a retention rate of 98%. These include names such as L’Oreal foundation, engie foundation, Fondation Transdev, or Chanel foundation only to name a few.