ONTRAPORT

The sophistication and adaptability of this platform to automate all aspects of our on-line business is beyond measure. The customer service is excellent; very responsive and very helpful. Ontraport is the brains and the brawn of our automated responses and email blasts, member sites, affiliate coordination, payment and fulfillment, and provides useful and targeted metrics across the board.

The learning curve can be a bit steep. However, my understanding is that the new version of the interface will be easier and more intuitive. Not too much to dislike here but there are bugs sometimes in the system but they are usually pretty quick to fix them. Although there are several sales-page templates to choose from, I would like to see email (message) templates for items like newsletters, product/program launches and affiliate recruitment.

Make sure you take the time to think about how you want to use the software and build mind maps (process maps - Lucid Charts has a great free one) before you start building. Also, naming conventions is so important, its easy to dismiss this in the beginning but as your business grows, it will be a tangled mess if you don't set it up smart from the beginning.