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Olark

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COMMUNITY FEEDBACK SCORE

  • 4.20
  • 5 Reviews

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RANK
  • 50.3
    Live Chat Software
    9 / 196

ABOUT Olark

Olark Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Olark. To learn more about us and manage and complete your brand description, please click here.

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Diane Wuthrich

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Level1Contributor
  • CrowdReviews.com member since Jun 2016
  • NCR - National Capital Region, Philippines

Review Distribution (394)

  • Excellent (368)
  • Very Good (24)
  • Average (2)
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394Reviews
185Helpful votes
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Diane Wuthrich

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  • Level 1 Contributor
  • Point 394 reviews
  • Thumb 185 helpful votes
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Makes customer service seamless

Reviewed on June 7, 2022

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This reviewer was offered an incentive for completing this review.

Down

What was the best part about using Olark?

Olark is an excellent tool for companies that use live chat for customer service. In today's day and age, quick responses and real-time chat are highly valued by the customer. Olark can help companies convert visitors to sales and added profits by being there right when the customer needs them. The software also provides valuable insights on website visitors, what they are doing, and the contents of their shopping cart. This information can be used as important marketing data and intelligence for companies.

What would you change about your experience with Olark?

Olark is quick and easy to use, and there is no complicated installation needed. So far there is nothing negative, in fact all you need to do to start using it is to copy the olark code, paste it into your website and begin chatting.

Overall Feedback

Olark is an easy to use live chat software that is vital for the success of sales and customer service teams. It provides the flexibility to customize the appearance of chats through text, language, and appealing themes. Olark can also integrate with some of the biggest names in e-commerce.

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