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Nutshell

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.41
  • 17 Reviews

RANKINGS & RATINGS

RANK
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ABOUT Nutshell

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Jagriti Kalia

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Level1Contributor
  • CrowdReviews.com member since Mar 2016
  • Chandigarh Area, India

Review Distribution (662)

  • Excellent (7)
  • Very Good (654)
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662Reviews
133Helpful votes
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Jagriti Kalia

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  • Level 1 Contributor
  • Point 662 reviews
  • Thumb 133 helpful votes
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NUTSHELL - Review

Reviewed on March 21, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using Nutshell?

Nutshell tracks every opportunity in our business and optimizes our day. They save our time and create multiple sale procedures in a smarter way. It has simple interface also. It covers all the basic features which monitor our metrics in affordable price. A nutshell is a reliable tool with advanced technology featured. They track the progress rate of our business by its reporting and analytical ability. They help us in sale services and managing the work task. The best part they give us 14-days free trial. There is no limit for any storage or users. It is best CRM tool for small business as so far.

What would you change about your experience with Nutshell?

The problem I faced while dealing with Nutshell is limited email file handling, limited report export capability, and its pricing. It has basic feature of CRM which are not completed in all sense. Its integration for social media is also limited. There must be series of options regarding what to do which could make our work much easier. The tool’s customer support is not so good as well as not even responsive. I suggest them to make some more efforts to improve their customer care service for their users. They don’t have an account for SaaS business that has multiple paid seats. The link between the company and the leads sometimes make us confuse. The mobile application should be updated and improved.

Overall Feedback

Nutshell assists us in an organized form of business through contact management, 360 – Degree customer view and built our business. They managed our individual tasks. There is no such yearly commitment for using their service as they provide per user per month condition. It is flexible in nature and user-friendly. It has great contact management and easy to use features. So, I recommended everyone just have a free trial of this software before hiring their services.

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