What was the best part about dealing with NMG Technologies?
That I finally learned how to write contract that would protect me from paying a large sum of money for an unusable web and mobile application.
What would you change about your experience with NMG Technologies?
I would not have agreed to the contract they offered, which allowed them to take my money and deliver nothing of value in return.
Overall Feedback
I contracted with NMG to develop a software application for schools. Over 6 Months I paid NMG $61,960 USD, but they were unable to deliver a usable application. I provided detailed specifications for the application, spent countless hours in early morning meetings, and reviewing software that did not work, even if I had specifically reported problems that needed to be fixed. Even relatively simple errors were not fixed after I had pointed them out repeatedly.
With my last payment of $5780, I had exceeded the total amount that I had agreed to pay, $57,000, without receiving anything that I could use, so I terminated the contract and asked NMG to deliver the software to my server. I had been told that they software had been delivered to my server, and believed that to be true, until I terminated the contract, at which point the application magically disappeared from my server! I found out later that there is a way to make an application appear to be on one’s server, when actually it is not.
My plan was to find another development company to fix the errors that prevented the software from being usable, but NMG refused to deliver the application to my server, even though I had paid more than the contacted $57,500 and our contract required them to deliver it.
They only delivered the software after I informed them that I would invoke the mediation clause in the contract and paid my attorney a substantial amount of money to negotiate with them.
Unfortunately, the new developers that I hired to fix and finish the software discovered that there were serious errors throughout the software, which would require that much, if not all of the code, be eventually rewritten. As of the date of this review, I am still paying developers to rewrite the code and I have spent as much or more than the original amount that I paid NMG to deliver a usable application.
Dr. Guy Bruce