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NetBase

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COMMUNITY FEEDBACK SCORE

  • 4.29
  • 7 Reviews

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ABOUT NetBase

NetBase is a social media analytics platform that analyzes real-time and historical information on the internet. It uses proprietary Natural Language Processing along with machine learning to extract true meaning and sentiment from online conversations. Use cases include brand management, campaign tracking, crisis management, customer care, competitive intelligence, category analysis, product innovation.

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A Great Platform that Connects Businesses to Consumers

Reviewed on March 4, 2023

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This reviewer was offered an incentive for completing this review.

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What was the best part about using NetBase?

This can be one of the best social intelligence tools that can help you in monitoring, analyzing, and dealing with your customers. You will enjoy the features presented by this program just like the automated alerts, customizable dashboard, and its hashtag tracking. You can also export and share reports with ease.

What would you change about your experience with NetBase?

For a first-time user of the program, it would be difficult to organize the search terms as well as saving the settings that will require your time to do what you want. Aside from that, there are also posts that will be marked as negative when they are in fact positive posts.

Overall Feedback

Overall, the program can be of a great help if you want to empower your business and connect with people. It is capable of producing millions of posts all over the web making it an excellent tool for brand promotion. You can easily get in touch with people that will lead to more sales.

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