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MightyCall

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 3.75
  • 4 Reviews

RANKINGS & RATINGS

RANK
  • 12.4
    IP PBX Software
    2 / 6
  • 12.4
    Hosted PBX Software
    26 / 69
  • 12.4
    Call Center Software
    41 / 304
  • 12.4
    Business VoIP Software
    52 / 147

ABOUT MightyCall

MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses.

Set up - Enjoy the simple setup process with our intuitive flowchart.

Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity.

Collaborate - Track performance and route calls to your team members based on their roles and knowledge.

Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates.

Supervise - Train and supervise agents in real-time
and obtain precise performance data.

Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.

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About the Reviewer

Alert

Stefan Djokic

Other

Level1Contributor
  • CrowdReviews.com member since Mar 2016
  • Serbia

Review Distribution (415)

  • Excellent (302)
  • Very Good (97)
  • Average (11)
  • Poor (1)
  • Terrible (4)
415Reviews
228Helpful votes
Message
Full Profile

Stefan Djokic

Other
  • Level 1 Contributor
  • Point 415 reviews
  • Thumb 228 helpful votes
Contact Reviewer

Pretty average

Reviewed on March 20, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using MightyCall?

The first thing that came to my mind was the way their website is designed. I am honestly a huge fan of that type of design, where you don't have videos, large pictures, and slow animations that make your viewing experience a nightmare. I find this piece of software to be functional in terms of email management, and I would like to recommend this to everyone, but I think you can easily find a better solution, because MightyCall focuses on giving you your own phone/customer service.

What would you change about your experience with MightyCall?

No actual customer service on their website? That's a bummer. If I were to stumble across an error (which didn't happen during the trial period), who should I report it to? I can send a ticket, but then I have to wait for an answer, and trust me, it takes a while...But on the other hand, there were no bugs that I could mention here, so all in all, you have a very decent platform. Too bad for that customer service department though...

Overall Feedback

When you look at the full picture, you'll notice that the entire email management department is all about providing a rather simple, yet useful piece of software. And MightyCall is all about it! But I have to add that this company's main focus is providing a virtual phone system, but either way, I believe you'll be just as satisfied as me, because their software's good, and everything worked fine when I used it. They do lack certain features, but I think they're not necessary. I think you should search for better alternatives if email management is what you're looking for!

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