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M-Files DMS

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COMMUNITY FEEDBACK SCORE

  • 4.46
  • 13 Reviews

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  • 53.0
    Document Management Software
    12 / 590

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Pj Belangel

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  • CrowdReviews.com member since Feb 2016
  • Region XIII - Caraga, Philippines

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180Reviews
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Pj Belangel

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M-Files DMS - Review

Reviewed on March 22, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using M-Files DMS?

The ability to define objects and connect to other data systems allows an organization's disparate systems to tie data together in a container that allows for a complete picture of information stored. Whether it is an email, a document, picture, project milestone, data from a financial system or document that has been modified several times, M-Files allows information to be queried in a manner that does not ask "where" but "what" they are looking for.

What would you change about your experience with M-Files DMS?

It has the ability to do so much that for non-computer literate people that just want it for search and retrieval it doesn't always get utilized to its extent. Would like to see some easier to code triggers for workflows that flow across numerous objects too. Overall, the service I'm receiving is great.

Overall Feedback

Erase the concept of folder search from your understanding. Think instead of the business process and what information users need in order to complete tasks and access information. Determine business processes and gaps upfront. The flexibility of M-Files makes it easy to close some of those gaps. Also, understand that starting off with a few processes or a specific department at first allows for greater adoption of M-Files. Adding more users or processes is easily done.

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