LiveHelpNow

LiveHelpNow is cloud-based customer service software. This software provides the services like live chat, callback management, Email Ticket management and knowledge base. The software has a friendly user interface and the user gets no difficulty in its operation. The cloud-based software can be accessed anytime from anywhere from any browser across any device. This tool is very useful in generating high ROI ((Return on Investment) of the business. This software can record a contact, opportunity, lead or a marketing campaign. The customer support of this product is very responsive and provides the user with an instant solution to their problems. The software is equipped with many integrated software such as Google translator.

The major downside of the software is that there live chat support is available for the business hours which can affect the organization working due to the absence of help support during weekends. So the company should look upon this issue and increase the live chat support working time to 24/7. The cost of this software is highly priced as compared to other competitive software. If one has to test the software before buying it, he can't do as a free trial version of the software is not available.

LiveHelpNow provides the best customer experience and assistance to fulfill the clients. The user does not get adapted to the software easily and takes the time to operate the software with knowing every feature by steps. It is famous for providing the user fast and easy way to use this friendly interface. The software is very flexible and can be integrated with many third party software. This software is voted the number one support system in the market and I recommend LivehelpNow to the business that required efficient call center software.