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LiveAgent

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.63
  • 35 Reviews

RANKINGS & RATINGS

RANK
  • 58.6
    Live Chat Software
    2 / 196
  • 59.8
    Customer Service Software
    4 / 529
  • 57.6
    Help Desk Software
    5 / 300

ABOUT LiveAgent

LiveAgent Help desk is a multi-channel customer support solution that’s especially popular with e-commerce businesses at the small and midsize level. LiveAgent includes 170+ help desk features including live chat, voice and social media: Facebook, Twitter.

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Ayesha Naseer

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Level1Contributor
  • CrowdReviews.com member since Feb 2016
  • Pakistan

Review Distribution (585)

  • Excellent (77)
  • Very Good (507)
  • Average (1)
  • Poor (0)
  • Terrible (0)
585Reviews
237Helpful votes
Message
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Ayesha Naseer

Other
  • Level 1 Contributor
  • Point 585 reviews
  • Thumb 237 helpful votes
Contact Reviewer

Have it as Productive One

Reviewed on March 15, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using LiveAgent?

LiveAgent is the software that is almost free of cost having a free trial and very easy to understand mechanism of working. It's live chat facility is attractive one, I can have it as my for making my CRM strong. Customers need prompt responses from the users and there is a proper facility of live and constant chat by the software tool.

What would you change about your experience with LiveAgent?

From all of its good results and better function I could not found any bad aspects of the software. It is only for small and midsized organization and it works slowly when the device will be changed for the system. I love to have it on all devices as constant as on my desktop. It is effective in cost and trial option.

Overall Feedback

LiveAgent is for live chat and have its integration that works with the software and made the CRM stronger. It helps to take the customers advice and the new things they want to have in the product. This is cost effective with an incredible free trial option that makes its place in the industry as help desk software.

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