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Compare LiveAgent To Other Customer Service Software

 

LiveAgent

star star star star star   5/5
Visit Profile
  • Website
  • Review Score
    33.4
  • Sentiment Score
    16.4
  • Engagement Score
    4.5
  • Verified Score
    5.0
  • Profile Score
    0.0
  • Overall Score
    59.3
  • Verified
    Unverified
  • Ideal For
    Small and Mid-Sized
    Business
  • Deployments
    Cloud
  • Price
    Low
  • Free Trial
  • Core Category
    Customer Service Software
  • Secondary Categories
    Help Desk Software and Live Chat Software
  • Positive Review
    Most helpful positive review

    3 people found the following review helpful

         

    Best Live Chat Experience

    By Anonymous January 28, 2023
    .. more
  • Negative Review
    Most helpful critical review

    Currently, no negative reviews have been voted as helpful on LiveAgent
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Zendesk

star star star star star   5/5
Visit Profile
  • Website
  • Review Score
    32.3
  • Sentiment Score
    20.0
  • Engagement Score
    1.0
  • Verified Score
    4.6
  • Profile Score
    0.0
  • Overall Score
    58.0
  • Verified
    Unverified
  • Ideal For
    Small, Mid-Sized
    Business, & Enterprises
  • Deployments
    Cloud
  • Price
    Medium
  • Free Trial
  • Core Category
    Customer Service Software
  • Secondary Categories
    Help Desk Software, Knowledge Management Software and Online CRM Software
  • Positive Review
    Most helpful positive review

    6 people found the following review helpful

         

    Simple, easy to use tool for c..

    By Anonymous January 10, 2024
    Makes it super-simple to keep track of customer inquiries and their status. Not the best tool if you're .. more
  • Negative Review
    Most helpful critical review

    Currently, no negative reviews have been voted as helpful on Zendesk

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  • Ideal For
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List of Best Customer Service Software Based On Reviews & Sentiment

You are looking for alternatives to LiveAgent, however, why not access the rankings of the best Customer Service Software based on strictly user reviews and sentiment. Our rankings are completely independent, transparent, and community driven. These Customer Service Software had to earn their way up and didn't just pay their way up.
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