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Compare LiveAgent To Other Customer Service Software

 

LiveAgent

star star star star star   5/5
Visit Profile
  • Website
  • Review Score
    33.4
  • Sentiment Score
    16.4
  • Engagement Score
    4.5
  • Verified Score
    5.0
  • Profile Score
    0.0
  • Overall Score
    59.3
  • Verified
    Unverified
  • Ideal For
    Small and Mid-Sized
    Business
  • Deployments
    Cloud
  • Price
    Low
  • Free Trial
  • Core Category
    Customer Service Software
  • Secondary Categories
    Help Desk Software and Live Chat Software
  • Positive Review
    Most helpful positive review

    3 people found the following review helpful

         

    Best Live Chat Experience

    By Anonymous January 28, 2023
    .. more
  • Negative Review
    Most helpful critical review

    Currently, no negative reviews have been voted as helpful on LiveAgent
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Freshdesk

star star star star star   4/5
Visit Profile
  • Website
  • Review Score
    30.3
  • Sentiment Score
    20.0
  • Engagement Score
    1.0
  • Verified Score
    4.6
  • Profile Score
    0.0
  • Overall Score
    55.9
  • Verified
    Unverified
  • Ideal For
    Small, Mid-Sized
    Business, & Enterprises
  • Deployments
    Cloud
  • Price
    Medium
  • Free Trial
  • Core Category
    Call Center Software
  • Secondary Categories
    Complaint Management Software, Customer Experience Software, Customer Service Software, Help Desk Software and Issue Tracking Software
  • Positive Review
    Most helpful positive review

    1 person found the following review helpful

         

    Awesome software that's free f..

    By Ryan Arnfinson December 15, 2022
    FreshDesk is a very good software for customer support management. The pricing is very reasonable and they have features I'.. more
  • Negative Review
    Most helpful critical review

    Currently, no negative reviews have been voted as helpful on Freshdesk

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  • Ideal For
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List of Best Customer Service Software Based On Reviews & Sentiment

You are looking for alternatives to LiveAgent, however, why not access the rankings of the best Customer Service Software based on strictly user reviews and sentiment. Our rankings are completely independent, transparent, and community driven. These Customer Service Software had to earn their way up and didn't just pay their way up.
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