KISSmetrics

I like newly introduced features of Kissmetrics specially for reporting, as report is the core and important part of any online analytical tool. Coherent report, power report and objective based report generation facility makes your decision making procedure way easy and faster. In objective based reporting, application asks you about your objective to generate report by asking a question " What do you want to do?" and based on that it suggest reports suitable to it. It helps you to select and use most appropriate reports and it is very helpful to new users who don't have experience of using software.

Kissmetrics setup and configuration is not an easy process and it requires help of some expert. But I guess it is common for all analytical tools. Even Google Analytics is not easy to implement. If you are technical person then you can implement Kissmetrics with some research work but a non technical person need a definite help from some expert.

Kissmetrics is a customer analytics platform which provides visualization tools on how users interact with their site, web apps, and mobile products. Three different pricing structures starter($200), basic($700) and pro($2000). It is not so expensive comparing services they offer but it is sometimes hard to learn the platform so free trial is best option to learn about software.