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Invoca

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.65
  • 20 Reviews

RANKINGS & RATINGS

RANK
  • 10.0
    Call Tracking Software
    26 / 75

ABOUT Invoca

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About the Reviewer

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Fredrick Otieno

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Level1Contributor
  • CrowdReviews.com member since Mar 2016
  • Kenya

Review Distribution (66)

  • Excellent (14)
  • Very Good (51)
  • Average (1)
  • Poor (0)
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66Reviews
13Helpful votes
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Fredrick Otieno

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  • Level 1 Contributor
  • Point 66 reviews
  • Thumb 13 helpful votes
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Improve your Business with Invoca!

Reviewed on March 2, 2024

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using Invoca?

Invoca helps in filling gaps in a marketing campaign, as the entrepreneur is able to listen to the calls made by the customers and from these conversations, one is able to improve the performance of the company. BPO business firms can use the software to manage their calls, and the software has the capabilities of recording the customers’ message for statistics. A marketing of a certain enterprise can improve its services by using Invoca therefore, it is very essential.

What would you change about your experience with Invoca?

Invoca does not have many bad experiences, only for the dashboard that is somehow complex to operate, and their user interphase sometimes is not very visible. There is a time I tried some numbers through the software, but they disconnected it. Their service on how they charge should be allocated appropriately to allow for easy access to the usage of the funds.

Overall Feedback

The application is just an amazing experience to use, as it has two major services it provides, call management and improves the marketing for some businesses. I highly recommend Invoca to other business owners who have not enjoyed its experience. Invoca also provides better customer support regardless of the size of the business. Thanks Invoca, and continue improving your services.

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