IntuiFace

Interface is very intuitive and they have many features that are easy to use. If the software worked well it would be great.

So many bugs, which were a major setback. I spent more than 100 hours troubleshooting these issues.

Incredibly poor experience overall with Intuiface. I would not recommend their software. 4 months ago I was tasked with creating a site presentation for visitors to my company. I thought it would be great to use something besides powerpoint to make the presentation more interactive and more professional. Normally, I would have expected a project like this to take me 20-40 hrs, and be launched in 1-2 weeks. Now, 4 months and $2,800 later I still don’t have a presentation and I’m starting from scratch with Google Slides. Superficially their software is great and easy to use, but when it came to implementation, I had a terrible experience. These are my chief complaints: 1. A TON of bugs, these unexpected bugs were a major setback 2. The final presentation, which was fairly basic (15 slides), could not deploy on the first computer we bought (Chrome OS). Previous versions of the presentation had worked, so I tried troubleshooting for 30 hrs before contacting tech support 3. Tech support was fine, but their suggestions did not resolve the issue. They promised to resolve it with a software update that still has not come 4. I bought a different computer, on a different OS (Windows 10), and was able to deploy the presentation, but found the software easy to exit, and I could not put it into kiosk mode (you need windows 10 enterprise, even professional does not work) – this is not Intuiface’s fault, but did further delay my presentation launch. 5. Software is slow to load. When you click next on a slide, many times you have to wait 2-4 seconds, and the slide will partially load, which looks terrible. For example, the photo captions might load, but the pictures don’t show up for another 4 seconds. When you have 15 slides, waiting that long for a transition is surprisingly painful. 6. It’s expensive. You can tell I had to do a lot of troubleshooting, and our kiosk is installed in a high traffic area, which led me to upgrade to the enterprise edition so I didn’t have to struggle with the troubleshooting . So now, $2,800 later I have no presentation and am starting over. 7. One positive – the interface is great. It is a joy to build the presentation, which is good because I rebuilt mine from scratch 3 times. My husband helped me extensively, and we’re both engineers, so I don’t think it was our lack of technical ability that led to all these problems.