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Hanan Taiber, VP Product & Delivery at InsFocus | September 1, 2016
We provide as a standard second-level support with training, bux fixes and ongoing improvements, all at a very competitive SLA.
In some companies we also offer first-level support with daily monitoring of ETL processes, answering business quetsions, end-user training and so on.
What kind of support is provided with InsFocus BI? Do I have to pay extra for it?
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