Infusionsoft

"One of the best feature about is that it is very good solution for the retailer with online store When it comes to contact management, it supports unlimited users . It supports Email integration, importing of data, customer interactions , contact timelines when it comes to contact management. File sharing is well supported by Infusion Soft. Invoicing can be also done using Infusion Soft"

Maximum contact that can be managed is 1000 in Infusion Soft. Real time sharing option could have been there for a user like me who uses real time data.When it comes to reporting though it supports wide range of report, vendor reports are not supported.Also for me I always look into competitor data for better tracking purpose and may be this option could have been there.

Overall,Infusionsoft CRM is part of a personal services automation (PSA) which also includes tools for creating sales campaigns, forecasting and project tracking. Infusionsoft is a smart contact management software that connects to customer service teams and tracks interactions with sales, marketing and eCommerce. While it takes a little time to getting used to the system, the features and tools are the key benefits when you start interacting with your clients.