What was the best part about using Infegy Atlas?
Infegy Atlas has a long history, it has a lot of cached social media discussion, which provides retrospective comparisons and research. Combined with the ability to perform custom audience segmentation, makes this platform invaluable asset to every business.It is very easy to use, even for the beginners.The customer support team is outstanding, very responsive and helpful.
What would you change about your experience with Infegy Atlas?
Sometimes it appears to be buggy, but it is not a big issue.They should improve the ability to access the quality of a source or social media user, more details would be great.I would like to see the ability to export reports in a print format, such as Word or PowerPoint.I came across some errors in the algorithms that measure sentiment.
Overall Feedback
Infegy Atlas is a cloud-based platform that transforms huge volumes of dialog and commentary into valuable consumer insights. It is a social media intelligence platform that provides an understanding of clients, it measures contextual sentiment, passion, topics and thematic categorization.Infegy Atlas works best with analyzing large database, which means that it is best suited for large companies or topics with a huge amount of data to analyze.In my experience, Infegy Atlas is able to handle a broad range of business problems. It provides both high-level summary data and granular post level data. Also, it is a valuable tool in market research and marketing activities for identifying consumers to monitoring and tracking campaigns.