GoldMine

"Best features of the goldmine are listed as below. One can view the data in different ways by user wise and department wise. Contacts can be categorized by groups hence it can be distinguished in database easily Easy to implement User Interface is simple, intuitive and effective. Works great for both internal and external mails with scheduling and calendar option"

"There were few issues during integration of few application while syncing Even though user Interface is simple and intuitive , it looks outdated. Sometimes the server response is slow when number of users using the system is more .One has invest some amount of time in learning curve of this product. There is a room for improvement in Report generation tool "

"Based on my user experience, GoldMine works well in telemarketing and general when the number of customer and prospects are more. If you are not not interest in MS Outlook, then you can also go for Goldmine since it has a very good in-built email tool. Customer serve is fast enough to solve the queries which is another important factor for my recommendation. If there is a limitation on the investment and there are good number of staff that understand the need of using goldmine , then GoldMine is the choice"