GoldMine

One of the best CRM softwares that you can find. The software is used by different business organizations to streamline their business. It helps in managing sales pipelines and optimize marketing activities and provides superior customer support. It integrates the email system with Microsoft Outlook which makes working with the prospects easy and time bound.

The licensing and upgrading are two areas where the company has to take serious note of. It requires training for the administrators to handle it properly. The setting up of user defined fields and customized user screens are tedious tasks. Maintenance fees are steep and does not work the best way in data synchronization.

This is a good CRM software which traces a potential lead and has the ability to close the sale. The leads generated can be analysed to generate reports and set targets for the employees. It also maintains a comprehensive list of companies and employees. It makes the data available for the whole year, round the clock.