EventSentry

How quickly it became a valuable part of our tool set after installation and a little configuration.

Well, you can't just install it and expect to have it all working without a look through the manual, but I hesitate to even consider that a bad thing. So, the worst part is probably the little indicator telling me that we are only using just over half of the available features. We are already getting a lot out of the product, but that indicator makes me feel like I need to spend a few more weeks with it to get that up to 100%, and I just don't have time right now. It's a nice notice, but the perfectionist in me wants to see that at 100% (or hide it...)

What a Fantastic product!!!! The installation and configuration was far more intuitive and even quicker than the previous version that we tried. Configuring how and when to send emails (and even shutting them off completely) was just in-your-face simple, and the amount of time it took us to go from download to getting value was significantly less than we had been expecting for a product of this magnitude. I am, frankly, astonished that your team has been able to make such strides in a little more than a year’s time. I did, unsurprisingly, need to reach out to the support desk for a little help, which was both smooth and very pleasant this time around. The issue was a complete oversight on my part, but very quickly diagnosed and resolved. The technician could also tell that I had just finished the installation process, and was happy to poke around at a few of the other default settings to make sure I wouldn’t have any other issues, and he answered any and all of my questions while on the phone. Also, sadly I have to post anonymously as I refuse to touch LinkedIn under it's new owners, but I would gladly attach my name to this review if other options were available.