erpWizard FAQ

Thanks for the question! Quite quickly actually - by emailing our support team, depending on the level of urgency of the issue, someone can be on the phone with you in a matter of minutes (if someone is available right then and there) or hours. We definitely make sure your issue is handled as soon as possible right when our support team receives your issue. You may also call your account manager directly so that they can escalate your issue with the right person right away. Someone will always be available to assist you throughout the day.