Desk.com

Desk.com is a multi channel application that is used to respond and also support your clients. It has a lot feature like Proposal management, Complain Management and Customer Service Management etc. Desk.com brings your customer service to the next level of height. Technical training is also available for new users. Interface is perfect and easy to use as well for Newbies.

Despite of to use application, it's Proposal Management section is still complex which requires a lot of training. Other than this price is ok. Price is actually depends upon number of features do you want to use. If you are working on large organization then you can get full version but if you are working for small organization then you can select few feature according to your need.

Desk.com is perfect tool for customer service management. It is a complete package for Customer service management. Complaint management is a great section where customers do complaints and they can provide feedback to company. Proposal Management is also great section where complex tasks are divided into simple easy tasks. In short, this is a great tools for Management.