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Home Reviews on Desk.com A Software Like No Other
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Desk.com

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.52
  • 21 Reviews

RANKINGS & RATINGS

RANK
  • 60.6
    Help Desk Software
    1 / 300
  • 60.4
    Complaint Management Software
    1 / 102
  • 57.4
    Customer Service Software
    5 / 529

ABOUT Desk.com

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Brian Owade

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Level1Contributor
  • CrowdReviews.com member since May 2016
  • Kenya

Review Distribution (507)

  • Excellent (236)
  • Very Good (258)
  • Average (12)
  • Poor (1)
  • Terrible (0)
507Reviews
103Helpful votes
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Brian Owade

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  • Level 1 Contributor
  • Point 507 reviews
  • Thumb 103 helpful votes
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A Software Like No Other

Reviewed on June 30, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using Desk.com?

Desk.com is easy to use. This software has an intuitive interface. The setup is very easy. Just with few clicks, you will be done with the installation process. The software comes with a documentation that will help you have a better understanding of how it works. With busy schedules and a lot of work to do, you might find yourself sending the wrong message to a client. This software allows you undo such messages. It is a very reliable solution. Desk.com is also cloud-based. You will be able to use it from any place and by the help of any browser. The user information is stored safely. The software comprises of a wide range of reporting functions to enable key business solutions work appropriately. Desk.com integrates with social media sites very well. This software has a free trial version. You can be able to test it and know if it is suitable for you before purchasing it.

What would you change about your experience with Desk.com?

There is nothing to complain about this software. It functions well. If you come across problems while using it, you can contact the customer support service for help.

Overall Feedback

This software is easy to use. It so amazing how you can undo a message you just send wrongly. There are no issues so far.

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